Head Administrators do not have, and should never be given the ability to do such stuff - Fuck, even i wouldn't trust myself with such power in all honesty. Giving it to the Community Team seems like a decent idea but they are usually occupied with more important, server related shit, and with Refunds already being a thing, this would over-flow them with unnecessary work. I'd stick to the same old system we use to deal with Users who have scammed as it's good as it is...