Please use the template Miia has provided.
Also, please provide video evidence as it is crucial in a situation like this. If you do not have video evidence, then please provide the logs so I at least have something to work with.

Please use the template Miia has provided. Also, please provide video evidence as it is crucial in a situation like this. If you do not have video evidence, then please provide the logs so I at least have something to work with.