A staff member should never go "I dont have time" if a user is requesting additional help from someone at a higher position. And even if this was failrp, it should have just been a verbal warning as just straight up warning him without anything beforehand is a bit harsh.

A staff member should never go "I dont have time" if a user is requesting additional help from someone at a higher position. And even if this was failrp, it should have just been a verbal warning as just straight up warning him without anything beforehand is a bit harsh.