Richard_2017 wrote:
Richard, a staff member is supposted to behave professionally everytime to be fair and correct and as a person who cannot be calm ALWAYS i can also say that like reaker explained, for little issues u shouldnt reply a user rudely even if he gets rude too ( btw i used to do it too since i was a fresh staff) also as a user personally you have never made my f1s easier its ironic that ur talking about being respectful to staff members and accepting ur own faults

[u][/u][quote="Richard_2017" post=994515] "As long as you are keeping a calm, respectful and positive attitude, users will do the same". Sorry to say but i can't agree on that. In lot of sits others would talk over staff members, yell at them etc etc. Even if the staff members were calm, nice, patient, literally everything that a staff member can be.[/quote] Richard, a staff member is supposted to behave professionally everytime to be fair and correct and as a person who cannot be calm ALWAYS i can also say that like reaker explained, for little issues u shouldnt reply a user rudely even if he gets rude too ( btw i used to do it too since i was a fresh staff) also as a user personally you have never made my f1s easier its ironic that ur talking about being respectful to staff members and accepting ur own faults