The way you would handle appeals/abuse reports is kind of iffy. when accepting them don't bring up the permanent ban again, try and be more positive. With the denial give them something to work on, rather than reading the rules. Suggest that they try and incorporate themselves into the community in a positive way and appeal again. Those just seem a little harsh or .. not encouraging.
Other than that

You're an amazing person to talk to and you usually do what you're supposed to. I don't see why not.