Hello Mohammed,

As you don't provide the date and time at which this supposedly happened I cannot check in the logs to see whether or not this was a server-wide issue or a personal issue. As we only refund for server issues and we cannot find out whether or not it is your refund request will be denied.

Hello Mohammed, As you don't provide the date and time at which this supposedly happened I cannot check in the logs to see whether or not this was a server-wide issue or a personal issue. As we only refund for server issues and we cannot find out whether or not it is your refund request will be denied. [center] #Denied[/center]