To add onto what Morgan said, I always recommend all users to record their game footage to ensure that when mistakes are made they have proof of it and can provide it to us. Else nothing can be done 99% of the time.

To add onto what Morgan said, I always recommend all users to record their game footage to ensure that when mistakes are made they have proof of it and can provide it to us. Else nothing can be done 99% of the time.