Should the appeal be denied try, to include information detailing why it was denied and how the user may improve.
You asked me a question which I could not answer due to confidentiality, you cannot ban me for that.
He can if its a matter that concerns the community. Fair enough if it was personnel but its not. You are defending someone who broke the rules how do you expect to be TS Staff again when you are a hindrance in the rules being enforced.