KapiJam wrote:
Shark wrote:
It's quite sad that a normal user needs to point this out isn't it...
there's never gonna be perfect staff but at least this thread can give staff a insight on how normal users think about them in a constructive way.
Well I do agree that this is a helpfull thread but some staff don't follow the ethos at all. Wasn't it explained in their training or did they just totally forget or ignore them.