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TOPIC: [TTT Staff] How To Handle Reports (Scenarios)

[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814459

Great guide for new staff Cranky!
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[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814466

hazzenator wrote:
Great guide for new staff Cranky!

Added to the wonderful Information Thread!
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The following user(s) said Thank You: Chienman

[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814492

Can't hurt to add those common scenarios to handle for newly promoted staff members.

Thanks !
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[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814508

In short -
1. I thought you were in the T shop :
Warn/Slay for RDM - Don't kill on suspicion.

2."You shot me first"
Check logs, if damaged first then sure. If shotlogs show he shot/tbaited, also whatever. If neither, warn/slay also warn for LIR.

3. "You had a T weapon"
Check logs if he picked it up. If he did, either close or open chat and just survey him and whatever. If he says something that looked like an unlock weapon then just tell him its not a T weapon.

4. "There was a KOS"
A bit more complicated, as KOSes can also be called out in voice chat. If the reported player says someone said it in voice chat, ask "Who?", if he doesn't come up with an answer, ask anyone in the server or just the admin chat. If he answers with person X, ask X if he did KOS him, then tell the victim he can chose to report X for false KOS or whatever. If it's in chat then whatever.

5."You were wounded/damaged"
Warn And Slay, RDM - Don't kill on suspicion.

The problem comes with more difficult to solve scenarios, those that need much more effort, or aren't common, or can't have any evidence, etc.

1. I saw you enter the T room
2. He prop killed me
3. I saw him shooting
4. He threw a nade (But it was just dropping it, pretty easy to solve, just warn the victim for T bait)
5. My brother was playing
6. Missclick
7. Crossfire
8. I fucked up, I thought you were someone else, my bad.

The list can go on and on and on and on.
Last Edit: 6 years 2 months ago by Yikes Svanz Comet.
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[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814521

this is why you should be head admin
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[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814599

I repeat, this has been STOLEN! I am going to let my lawyers hear of this outrage and they will not be happy. Expect a court-case soon, Cranky. You have messed with the wrong man!
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The following user(s) said Thank You: Johnler, CrankyBot

[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814601

Raeker wrote:
I repeat, this has been STOLEN! I am going to let my lawyers hear of this outrage and they will not be happy. Expect a court-case soon, Cranky. You have messed with the wrong man!

I'll defend you in court Cranky!
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[TTT Staff] How To Handle Reports (Scenarios) 6 years 2 months ago #814626

Raeker wrote:
I repeat, this has been STOLEN! I am going to let my lawyers hear of this outrage and they will not be happy. Expect a court-case soon, Cranky. You have messed with the wrong man!

proof or slander.
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