Frequently Asked Questions

Someone is harassing me or making offensive comments

Please read our Terms of Use for advice on what sort of communications are not acceptable across our services. Generally, you should never reveal personal details (such as telephone number, or home address). If someone is asking you for personal information, sending harassing comments, threats or making offensive remarks report the user to ZARP immediately and action will be taken against the user.

Always report users breaking our terms of service to the team immediately, don't delete any evidence of the offensive content and block these users where possible. Then, leave it to ZARP to take action against the user. For more information about keeping safe online visit the Get Safe Online website.