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TOPIC: [Refund Request] Lit Johnson SSRP Server 3

[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390666


Name:
Lit Johnson

Steam ID:
STEAM_0:1:31449830

Time / Date of when it happened: 9/8/2016 around 18:30-19:00PM gmt+1

Item/s lost: Gold Plated Printer (x2) Upgraded

Proof *VIDEO/PICTURES*:

Below is evidence of the printer and the server crashing.





Story:

Server 3 crashed and I lost the GPP. When I logged in again I did not restore instantly and when I did try to I was told I had no pending refunds.
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390806

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390807

Proof that the server crashed and it wasnt your internet?
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390808

RFlexxxT__T wrote:
Proof that the server crashed and it wasnt your internet?

The server went down for everyone (they can check the logs for a crash as well or they are probably already aware of it).

- Lit
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390813

You are going to need to have proof of the server crashing , like an SS of the logs to show that the server did really crash and to my understanding the owners do not have logs of the server crashing (I think) so it will be hard to tell if it did or not
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390814

Luan wrote:
You are going to need to have proof of the server crashing , like an SS of the logs to show that the server did really crash and to my understanding the owners do not have logs of the server crashing (I think) so it will be hard to tell if it did or not

That's a shame, even with the given date and time would they not be able to look up as to whether it went down?

I'm trying to get vouches at the moment because other players were obviously online when it went down.

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390819

The past 3/4 days s3 has went down atleast once a day.
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390835

:support:
Its not his fault that the server got crashed, It always crashes, If it keeps going like that, nobody will play here.
Thats why you loosing players.
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #390836

:support:
Server 3 crashed alot in a few days (like 3-4 times a day) And also sometime people got bugged with their inventory and RP $.It's not his fault that the server crashed tho
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391093

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391151

Owners can check if it crashed as I know,Back when sv2 had bloc42 as it's map,owners could check when it crashed etc.
Also,they could check the sv logs,and see at the people who timed out.
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391153

Marco. wrote:
Owners can check if it crashed as I know,Back when sv2 had bloc42 as it's map,owners could check when it crashed etc.
Also,they could check the sv logs,and see at the people who timed out.

Ah cool I thought so man. Do you know when refunds are usually dealt with?

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391155

Lit_johnson wrote:
Marco. wrote:
Owners can check if it crashed as I know,Back when sv2 had bloc42 as it's map,owners could check when it crashed etc.
Also,they could check the sv logs,and see at the people who timed out.

Ah cool I thought so man. Do you know when refunds are usually dealt with?

- Lit
When enough information is gathered,Checking if the server actually crashed,When someone decides to handle it,etc.
It depends,some times hours,some times week,and some times months.
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391251

Marco. wrote:
When enough information is gathered,Checking if the server actually crashed,When someone decides to handle it,etc.
It depends,some times hours,some times week,and some times months.

Alright cheers for helping us out man.

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391393

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391413

RFlexxxT__T wrote:
Proof that the server crashed and it wasnt your internet?

Emm if it where his internet how was he still talking with people on teamspeak?
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391414

Megumin wrote:
Emm if it where his internet how was he still talking with people on teamspeak?

Yeah it definitely wasn't the internet, you can also hear the anguish of the other players in the teamspeak when it goes down.

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391416

Megumin wrote:
RFlexxxT__T wrote:
Proof that the server crashed and it wasnt your internet?

Emm if it where his internet how was he still talking with people on teamspeak?
True, but the proof provided still doesnt show that he had a gpp down at the time of the crash or anything like that.
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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391417

RFlexxxT__T wrote:
True, but the proof provided still doesnt show that he had a gpp down at the time of the crash or anything like that.

Please stop trying R-flex, you can clearly see in the bottom right money is being collected from the GPP.

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[Refund Request] Lit Johnson SSRP Server 3 7 years 8 months ago #391418

Lit_johnson wrote:
RFlexxxT__T wrote:
True, but the proof provided still doesnt show that he had a gpp down at the time of the crash or anything like that.

Please stop trying R-flex, you can clearly see in the bottom right money is being collected from the GPP.

- Lit
Yes his gpp not yours.You need proof that it was your printer when the server crashed and that u went on the server and the /restore all command didnt work. Dont expect an owner to just return the gpp in ur inventory because the server crashed.You placed the printer down and made money.
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