Hey Bhavy, as this isn't a server caused issue I cannot refund you. What you do with your points is your own responsibility. You should of gone to Alex or Lewis like me and Micky told you. Hopefully Santa gives you the points/fixes the banner, but that's up to him. Please be more careful what you do with your points and try to use the graphic threads that are created.
Edit: You haven't supplied any form of evidence to help us with the situation. I will try and get someone to create you one though.