TOPIC: @ChuteUK

Need help making my forums account VIP, My old forums account is VIP I cant access it and I want it converted to this account, I can provide proof of my purchase when you reply! Thanks!

Hi Cloud,
We can certainly move it to this account for you. Firstly you need to log into your other account and make a post requesting the transfer. If you can't remember the username or password for it don't worry go to this page to recover it: zarpgaming.com/index.php/community/forgot-your-login/
Hope that helps!

Chuteuk wrote: I don't have access to that email, its an old one and I cannot get the information from that account, If I were to show you proof from IG screenshots that it shows top left that VIP is active or that I have a tag in game could you transfer that way?

Hi Cloud,
What we would need then is for you to contact us via the Contact Form here: zarpgaming.com/index.php/help/contact and provide us the username of the account your ZARP VIP is currently on and a screenshot of the purchase receipt, make sure the transaction ID and email used to make the purchase is clearly visible. Thank you!

Chuteuk wrote:
Could I give you proof of purchase just with a ss of a paypal receipt? I cannot find the name of my old account it's been a year

Made a report with that link you sent thanks very much.