TOPIC: [TTT Super Admin] Insanity's Application

Insanity's Super Admin Application

Steam Name: Insanity

Time Zone: GMT +1

Link to Steam Profile: Here

What server are you applying for? TTT

SteamID: STEAM_0:1:89713053

Current Gametracker Profiles: bbno$/Insanity

Estimated Server Time: 58144 mins/969 hours

Languages I speak: German & English

How do you feel that your time as an administrator has contributed to becoming a super administrator:
As some of you already know I held an admin rank in the past and tried to help out the community. I tried to come to the Server almost every day. There were weeks where had decent activity and a report count of almost 200. In those almost 1000 hours on TTT I have gathered a good understanding of the rules and how many different situations are handled like CM Bans, different LT duties, hacking policies, and why they are in place. Some Users approach me when they encounter a problem and I have always been glad to help. Even Staff Members approached me with their problems and asked me for advice for example: appropriate ban length, what to do when someone is ghosting etc.
I even did train some mods in my time as admin.

I'd like to make TTT a better place and improve the overall experience of our users.

What makes you a good candidate for the super administrator team? ( in this part you can go as detailed as you want):

Attitude: Since I am back again I tried to maintain a friendly attitude towards users and fellow staff members. I have learned from my mistakes in the past and improved upon that. I am always approachable and made a couple of friends on the server which I talk to on a day to day basis.

Activity: I have consistent activity and have been active for a very long time. I come online almost every day and even if I don't play I chill on the forums and check if there are any new applicants. I always sit on Teamspeak and have a chat with fellow staff members or I talk in the discord channels.

Forums: I come to the forums almost every day to check if there are any appeals or applications, I got those two tabs open all the time and refresh them now and then. I check those two sections and post my thoughts and feedback on there.
I'll link some of my handled appeals and punishment request.

Handled Appeals/Punishment requests:
Ban Appeal 1
Punishment Appeal 1
Punishment Appeal 2
Punishment Request 1


Explain a situation as an administrator you encountered that was an obstacle that required the help of a lead team member but you had to work around it when no lead team member was available:
It's not a strange thing when hackers get on TTT and I always went on to ping a Lead Team Member. When one wasn't available I had to record him to get some evidence which then would be talked about in the Lead Team Meeting.
If I had those Anticheat tools myself, I would be able to catch hackers myself and help to keep the Server clean.

Explain how you would review and handle an abuse report against another staff member:
After checking if the user filled in the proper template, I would respond that I'm handling the report abuse and would get in contact with the victim and hear his side of the story, and maybe he has some evidence for me. Then I would approach the reported staff member and confront him with the story. After I heard both sides I got a view of the full situation and then would decide if I accept or deny the report.

Accepted:


Denied:


Explain in detail how you would act in the following situation:
A staff member bans a user for an excessive amount of time, how do you approach the staff member to ensure that everyone is treated fairly?

I check the rap-sheet of the player and then would approach the staff member.
I would ask if the ban length seems appropriate for him and why he thinks it is.
Then I would point out the appropriate ban lengths on the staff handbook.
I will talk with him on how to ban people and for which length after that i would guide him to the staff ethos and explain to him to not necessarily ban players that are willing to learn and only made honest mistakes.
I will correct the ban length and if the Staff Member keeps banning exessively then i would take further actions.

Explain in detail how you would act in the following situation:
A staff member is dealing with a user but is struggling to do so in an appropriate manner. How would you resolve the situation?

I would ask the staff member to join the teamspeak and then drag him into a spacer to deal with this situation more easily.
Elaborate on what he has done wrong and guide him to the staff ethos, explain to him that he is meant to be a example/face of Zarp Gaming and he was meant to be calm, friendly and professional.
I would approach the user and apologize for what happened and it wouldn't happen again.

Explain in detail how you would act in the following situation:
A staff member accuses another staff member of breaking rules, how would you help resolve the situation?

I would ask Staff 1 to gather evidence (if there is none there is no point into taking this further) on Staff 2 and hear Staff 1's side of the story and then would approach Staff 2 with the received evidence and the story of Staff 1. I would listen to Staff 2's side of the story and then would decide if the evidence is sufficient and then would take actions depending on the severity of the rulebreak. I would tell Staff 2 that the rulebreaking has to stop happening or i would have to bring it up in the Lead Team meeting.

Explain in detail how you would act in the following situation:
A staff member acts disrespectfully towards another staff member and or sparks an argument within the staff team. How do you resolve the situation?

I would ask to get both staff members on teamspeak and then talk to each of them individually to hear either side. Then let them both talk it out with supervision. I would tell the staff member who sparked the argument about what he did wrong and how he can improve on that mistake in the future. If both staff members come to a conclusion and apologize to each other then i would find it appropiate that no further actions will be taken.

If a staff member kept arguing and refusing to stop i would talk with a Lead Team member about it and would bring it up in the Lead Team meeting

Explain in detail how you would act in the following situation:
You spot a staff member breaking rules to the point of harming other users, how do you approach the staff member?

I would approach the staff member through discord and tell him to stop immediately and that he should join teamspeak to talk this out.
When he joins i will tell him that he is the face of zarpgaming and is meant to set a example. I would then guide him to the staff ethos and then would give him a verbal warning.

If the staff member refuses to stop i would emergency demote him and notify the Lead Team on the fact that the staff member was demoted and why he was demoted. Then the demotion will be brought up in the Lead Team meeting.

Thanks for reading this application and any feedback is appreciated.

As much as I would like for it be as simple as a plus or minus support it really is more complicated than that.

So far all my experiences with you have been neutral or positive, I would say you are one of the better admins in the current staff team, however that doesn't mean you're ready for lead team. First of all, I would like to mention your somewhat rocky past, I'm not at all aware of what exactly it is that happened but I've heard that you were demoted not too long ago and left on a sour note, you have indeed returned a "better man" so to say but it will still take a while before the lead team can trust you enough. Another important thing is standing out enough, like I said earlier you are one of the better admins on the staff team but you don't stand out enough. As it is currently there is no shortage of lead team members to complete the work if something there is a shortage of work for the lead team to complete which leads to the standards going up and up. I personally believe that if you keep working on improving yourself you will definitely get it sooner than you might think. I hope my criticism isn't too harsh, I am genuinely doing this out love and respect because I want to tell you the hard truth so you can grow from it!

First of all personally if these are the only 3 reasons why you should be Super Admin I don't believe that you're the best candidate. Besides the forums, good attitude and consistent activity is expected of staff members. In my opinion a person who wants super admin should be going above and beyond in most important categories related to staffing.

Secondly appeals are not something I take very highly I more like to see someone do 1 or 2 to show you are capable of properly handling a situation out of game as I don't feel they prepare you very well for demotion requests.

Lastly you just came off a long break so I feel you definitely need to get back your consistency.

Insanity wrote:
Note that these "appropriate ban lengths" in the staff handbook are recommended not required.


All in a all you've been a good admin that I've known for a while but I feel that you have a bit to go before you are ready to get Super Admin.