TOPIC: [Prop Hunt Super Admin] Ramen's Application

A staff member bans a user for an excessive amount of time, how do you approach the staff member to ensure that everyone is treated fairly?

I would contact them privately either by going into a private spacer on TS or messaging them through steam to ask them what exactly the user was banned for and why they believe the user should have been banned for so-and-so time. After hearing them out, I would remind them about the ethos and make sure they understand what would have been more appropriate. If they agree on how it should be carried out, I would then shorten said ban to a more reasonable length or possibly even unban if they have already served enough.

A staff member is dealing with a user but is struggling to do so in an appropriate manner. How would you resolve the situation?

Depending on the situation at hand, a course of action I might take would be to step in and take over the situation entirely. After it has been sorted, I would proceed to explain to the staff member what they did wrong and how to improve on it. If needed, I would keep an eye on them and make sure they’re doing alright. Another course of action I might take would be to observe the situation and assist the staff member by providing them with tips on how to handle it more appropriately through admin chat or !psay. I would take the second course preferably as then the staff member in question gains more hands-on experience with server matters, as long as the situation doesn’t start to take more of their in-game time or go out of hand.

A staff member accuses another staff member of breaking rules, how would you help resolve the situation?

Firstly, I would ask them if they have any evidence of them doing so and if evidence is indeed supplied, I will then bring the two staff members into a private spacer as to discuss the entire situation starting with the accuser’s side of events. After they’re finished, I would then ask the accused their side of the events. If they confirm what was said thus admitting and apologises, depending on the severity of the rulebreaks, it could still be brought up in the LT meeting but otherwise I would simpy help them understand that they should be doing this and keep an eye out to avoid further incidents. If no evidence is provided, I would tell the accuser that it’s required if the staff member is to be questioned.

A staff member acts in a disrespectful manner towards another staff member and or sparks an argument within the staff team. How do you resolve the situation?

The staff team exists to watch over the server, providing stability and control all to provide the best experience for players and so I would remind the provoking staff member of that and stress on the fact that we all have to work together, doing all I can to break up any arguments. If this persists, it would have to be brought up in the LT meeting as constant arguments amoung staff members does nothing to benefit the server they staff.

You spot a staff member breaking rules to the point of harming other users, how do you approach the staff member?

I would contact them privately though Admin chat if in-game to tell them they have to stop. If I receive no response but they’re still in-game breaking rules to the point of abuse and harming other players, I’ll have to remove their powers and possibly freeze them, in order to put a stop to the situation at hand. I would then ask them to come onto TS or add me through steam (if not there already) as so we can discuss why they were doing it. I will then inform them that their actions will be brought up in the LT meeting and if they keep this up, they will most likely end up receiving an official or eventually even a demotion. Afterwards, their powers will be given back and I will observe them to try and avoid any further incidents.